![]() ![]() Even the owner is incredible mean and arrogant, the Lady looks down upon customers and talks rashly to them the son atleast listens to the customer. Thirdly when reported to manager she very shamelessly denied the fact that I had ever made such a request and that she had ever committed it to us. Secondly she sent us the incomplete documents for the rental and she conveniently forgot to send us document that specified the time of drop off. I had paid $444 for the dropoff but this is the kind of service they offer and on top of it she lied to us telling us that there was an unexpected mechanical failure with the vehicle but in reality nobody knew about the drop off and we were told this by the technician who came to drop of the vehicle. just in case there was some problem but apparently this was just in her brain and she had not informed anybody about the required drop off. We had arranged for a pickup at 6 am in the morning at Seaward as we were arriving by HA cruise but the vehicle did not reach there by 5 pm ! Their employee Lee with whom we had arranged for a pick up committed that the vehicle would be there at 6 and even gave us her personal contact no. Now to be fair the rest of the staff was wonderful and just wanted to help the customer (They should be recognized for their efforts) but from talking to them the management staff tied their hands if it cost much moneyĪlaska was amazing but Clippership is horrible. They know it would cost more than it is worth. There attitude is I can always come to Alaska and go to court to get it back. Even if the issues could have caused an accident not his problem.Ĩ) It has been 6 months and I still can not get my deposit back. He figures you will never be back to Alaska anyway why worry what you think. When I explained that my daughter was scalded by it I was told I should have used more cold water.Ĥ) Water hose was 6 feet long so we could not always hook to a water source.ĥ) Dump hose was 10 ft long so could not hook to dump when we were hooked to water and sometimes it just was not long enough at allĦ) Exhaust vent was taped down and could not be opened for fresh air.ħ) Management does not really care about you once they get your money. ![]() They had ordered a new motor but it was not in yet.ģ) Water coming out of the hot was around 180 degrees. I called to report this and was told to just pull the wipers away from the window. The stopped working while it was raining. Tires were found not to be balanced properly.Ģ) Windshield wipers worked intermittently. Here are the reasons why.ġ) RV was sent out with a vibration that shook the whole rig. BBB made them remove the statement from their website as they are not even a member. Yes they are less expensive but BBB of the year (NO WAY). ![]() We rented from Clippership RV rentals and would never rent with them again. ![]()
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